FAQ's

What is the shopping process like at your boutique?

Shopping with us is a seamless experience. Browse our curated collection online or visit our boutique in person. Our website features detailed descriptions and high-quality images to help you choose. Once you’ve selected your items, simply add them to your cart and proceed to checkout. For in-store purchases, our attentive staff will assist you with personalized service. If you have any questions, you can always reach out to us at info@etiquettecouture.com.

What materials do you use in your clothing?

We prioritize luxury and quality in every piece we offer. Our clothing is crafted from the finest materials, including silk, cashmere, high-grade cotton, and wool blends. Each fabric is selected for its durability, comfort, and elegance, ensuring that you receive garments that not only look beautiful but also feel exceptional.

What is your return process?

We aim to make returns as straightforward as possible. If you’re not completely satisfied with your purchase, you can return items within 30 days of receipt. Please ensure that the items are in their original condition with tags attached. To initiate a return, contact us at mia@etiquettecouture.com for further instructions and a return authorization. We will provide you with a return shipping label and process your refund once the items are received.

How can I get in touch with customer service?

Our dedicated customer service team is here to assist you with any inquiries or concerns. You can reach us via email atmia@etiquettecouture.com. Whether you have questions about a product, need assistance with an order, or require support with a return, we are committed to providing prompt and personalized service to ensure your satisfaction.

Do you offer personalized shopping assistance?

Yes, we offer personalized shopping assistance to enhance your experience. Whether you need help choosing the perfect piece, styling advice, or information on upcoming collections, our expert team is here to guide you. For personalized service, please contact us atmia@etiquettecouture.com, and we will be delighted to assist you in finding exactly what you’re looking for.